Privacy Policy

This Privacy Policy explains how BritishStream ("we", "us") handles personal information when you visit britishstream.uk or contact us. We aim to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

• Information you send us on WhatsApp, such as your name, phone number and messages.
• Details needed to provide your subscription and support.
• Basic technical information your browser sends when you visit the website, such as browser type and pages viewed, which may be recorded in standard server logs.

This website has no accounts, registration forms or online payment system, and we never ask for card details on this website.

How we use your information

• To respond to your enquiries and process your order.
• To provide setup assistance and customer support.
• To maintain and improve the website.

WhatsApp

When you contact us via WhatsApp, your messages are processed by WhatsApp (Meta) in line with its own privacy policy. We recommend you review it.

Sharing your information

We do not sell your personal information. We only share it where necessary to provide our service or where required by law.

Retention

We keep personal information only for as long as needed for the purposes above or to meet legal obligations.

Your rights

You have the right to access, correct or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us on WhatsApp. You may also complain to the Information Commissioner's Office (ICO).

Changes

We may update this policy from time to time. The latest version will always be on this page.